
Community of Practice Toolkit
As PRESERVE evolves, we have gained tremendous insights - from the initial idea of forming a community of practice to launching two cohorts in Summer 2025. If you are thinking of creating your own community of practice, check out our step ‑by‑step guide and templates below for inspiration.
Step 1: Define the Purpose and Goals
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Step 2: Articulate Your Brand
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Step 3: Develop a Charter
Step 7: Identify utilities that benefit from your goals
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Step 8: Conduct Initial Meetings
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Step 9: Persist: Plan more time to Recruit Cohort Members
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Step 10: Relationship-Building is Foundational
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Step 11: Get Them Onboarded!
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Step 12: Organize In Person Planning Meeting
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Step 13: Facilitate Knowledge Sharing
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Step 14: Create Smaller, Focused Groups
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Step 15: Continue to Retain Engagement
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We believe that everyone benefits from a community of their peers, and we’d love to work with you to make that happen! Please email preserve@moonshotmissions.org if you’d like to discuss any of these steps in greater detail.
Our Modules
Our Technical Assistance team has been hard at work in the Great Lakes, working to establish reference documents for utilities to use. Please see below for instructions to download!

Combined Sewer Overflow Guidance
Combined Sewer Overflows (CSOs) are a common challenge for utilities with older infrastructure, where stormwater and sewage share the same piping system. This publication is part of Moonshot Missions’ broader mission to deliver tailored technical assistance and scalable solutions to utilities across the country.

Inflow and Infiltration Guidance
Inflow and Infiltration (I&I) are persistent challenges for wastewater utilities, particularly in communities with aging infrastructure. This guidance document offers a practical, accessible tool for wastewater utility operators and managers to evaluate their systems and implement cost-effective strategies for mitigating I&I.
Webinars
Building Public Trust to Reduce Inflow and Infiltration
Representatives from MMSD shared best practices regarding addressing Inflow and Infiltration, as well as strategies and best practices for building public trust. Another resource on this topic includes our January blog post, which features an Overview of MMSD programs and a discussion on building public trust.
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See Meeting Notes here.
Leveraging Artificial Intelligence
Gigi Karmous-Edwards, President, Karmous Edwards Consulting and Amanda Willis, Senior Water and Wastewater Specialist, Water Tower joined us to explore effective use of artificial intelligence (AI) for retaining institutional knowledge and provided a primer for how AI can assist plant operators with accessible and affordable options to run efficient operations.
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See Meeting Notes here.
Sustainable Infrastructure for Small and Mid Size Utilities
Anthony Kane and the Institute for Sustainable Infrastructure joined us to talk about how sustainable infrastructure can be applied to small and mid-size utilities. Kane introduced the Sustainable Infrastructure framework and the importance of pursuing sustainable infrastructure.
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See Meeting Notes here.
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