Moonshot seeks to provide direct technical, operational, managerial, and financial assistance to communities facing water challenges. We partner with utility leaders in these communities to achieve compliance and identify, plan, and implement world-class technologies and management approaches.
METHOD
PROFILE
We do our homework. From day one, we have a good sense of your community, operations, budget and management systems.
ASSESSMENT
We practice humble listening with staff to identify challenges and opportunities for improvement.
MENU
We deliver a menu of potential projects that improve performance and reduce costs.
MAP
We consult with utility leadership to choose a manageable set of projects and develop a customized roadmap to implementation.
LAUNCH
We help utilities through implementation, by providing model documents, change management approaches and financing mechanisms.
Utility Performance Management
Thanks to the experiences and expertise of the Moonshot team within the above areas of impact, we are launching a holistic approach to TA: one that addresses the chronic technical, managerial, and financial conditions that produce those problems in the first place.
Utility Performance Management
Our Moonshot method has enabled relationships, conversations, and innovations toward a more holistic approach to TA: one that addresses the chronic technical, managerial, and financial conditions that produce those problems in the first place.
Most Technical Assistance relies on immediate needs. Our UPM framework takes this TA one step further, addressing underlying conditions.
UPM is the preventative-care model for utilities. While a triage approach treats symptoms as they present, preventative care treats the underlying disease.
Applying and adopting this strategy for smaller utilities leads to a more integrated, forward looking, and innovative approach to utility management.
The UPM Model
Achieving long-term utility resilience requires a strategic approach to managing people, assets, finances, and performance. The four UPM levers outlined below serve as the foundation of this approach, and through the PRESERVE network, utilities can connect with peers, share lessons learned, and access tools that support successful implementation.
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AREAS OF IMPACT
Our water professionals help utilities resolve any challenges and attain opportunities identified by our community and clients. We bring innovative ideas to our clients, starting with ideas and solutions that address issues common to most utilities. We customize these solutions from a growing list of modules.
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