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METHOD

Moonshot seeks to provide direct technical, operational, managerial, and financial assistance to  communities facing water challenges. We partner with utility leaders in these communities to achieve compliance and identify, plan, and implement world-class technologies and management approaches. 

PROFILE

We do our homework. From day one, we have a good sense of your community, operations, budget and management systems.

ASSESSMENT

We practice humble listening with staff to identify challenges and opportunities for improvement.

MENU

We deliver a menu of potential projects that improve performance and reduce costs.

MAP

We consult with utility leadership to choose  a manageable set of projects and develop a customized roadmap to implementation.

LAUNCH

We help utilities through implementation, by providing model documents, change management approaches and financing mechanisms.


METHOD
 

Utility Performance Management

Our Moonshot method has enabled relationships, conversations, and innovations toward a more holistic approach to TA: one that addresses the chronic technical, managerial, and financial conditions that produce those problems in the first place. 

Most Technical Assistance relies on immediate needs. Our UPM framework takes this TA one step further, addressing underlying conditions. 

UPM is the preventative-care model for utilities. While a triage approach treats symptoms as they present, preventative care treats the underlying disease. 

Applying and adopting this strategy for smaller utilities leads to a more integrated, forward looking, and innovative approach to utility management. 

The UPM Model
 

Achieving long-term utility resilience requires a strategic approach to managing people, assets, finances, and performance. The four UPM levers outlined below serve as the foundation of this approach, and through the PRESERVE network, utilities can connect with peers, share lessons learned, and access tools that support successful implementation.

AREAS OF IMPACT

Our water professionals help utilities resolve any challenges and attain opportunities identified by our community and clients. We bring innovative ideas to our clients, starting with ideas and solutions that address issues common to most utilities. We customize these solutions from a growing list of modules.

Assist in the development of lead-service line inventories, probability analysis for identification of LSL replacement strategies, community outreach and engagement. 

LEAD

Reduce the costs associated with energy use in water treatment and distribution, and wastewater collection and treatment, while developing permanent on site sources of resilient, renewable energy. 

 EXTREME WEATHER

Develop resilient water supplies, and energy and operational approaches to help address extreme hydrology, protect facilities from sea level rise and maintain or restore utility service. 

RESILIENCY

Improve and diversify water supply resources, reduce water loss, improve water use efficiency, and seek water reuse opportunities.

SOURCE WATER

Implement projects that help utilities achieve compliance, improve the performance of existing infrastructure, and reduce costs. 

OPERATIONAL OPTIMIZATION

Optimize capital investments and support gaining access to federal and state grants and loans.

CAPITAL & FUNDING

Reduce nutrient pollutants in waterways, including strategies to decrease and manage harmful algal blooms, particularly those threatening drinking water sources. 

NUTRIENTS

Design and planning for re-incorporating natural features to the built environment which manages stormwater, improves water and air quality, and delivers community and workforce benefits. 

GREEN INFRASTRUCTURE

Enable the community-based regionalization or consolidation of small systems to gain scale and draw upon needed technical, managerial, and financial capacity to deliver sustainable services.

REGIONALIZATION

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Work with the leadership to understand barriers, help make a smoother transition, listen to operational staff and find champions if and when change occurs. 

ADAPTIVE LEADERSHIP

Achieve these results with approaches which reduce costs and identify revenue generating opportunities to deliver affordable and sustainable services.

AFFORDABILITY

Red Minimalist Building Outline

Train and manage your existing workforce, work to carefully and intentionally recruit people, and develop plans and strategies for retaining institutional knowledge.

WORKFORCE DEVELOPMENT

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Address:

5207 Portsmouth Road Bethesda, MD 20816
Email: info@moonshotmissions.org
Phone:

202 256 1981

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Moonshot Missions is a 501(c)(3) nonprofit based on the core principle that all people have a right to safe, accessible, and affordable drinking water and clean waterways. All contributions are tax-deductible and are credited to Moonshot Missions. The tax-payer identification number is 87-2485211.

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