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"If you are passionate about addressing drinking water and wastewater issues and environmental equity, please consider joining our Moonshot Missions team! We are a small but rapidly growing non-profit, working directly to improve water and wastewater services, as well as affordability and resiliency for under-resourced communities. Becoming a part of the Moonshot Missions team will enable you to work alongside veteran water leaders, make a direct impact on the water and wastewater sectors, while helping to ensure safe and clean water is delivered to the people who need it most!
To learn more about us visit: or email us:"

Business Operations Manager

Washington, DC area, preferred.

Job Type

POSITION AVAILABLE IMMEDIATELY. As a Business Operations Manager you will apply outstanding interpersonal and organizational skills across various functions, including administrative tasks, operations, human resources, and IT.


Position Title


Time Commitment

40 hours per week


Washington, DC area, preferred.


Employee, compensation commensurate with experience, range 70-90k.

Training & Experience

  • Bachelor's degree in business administration, marketing, HR, operations, or a related field.

  • 3-8years of professional experience in consulting, HR, business operations, marketing, project management or related fields.

  • Proficiency with office and administrative software, including MS Office, MS Excel and MS PowerPoint, Microsoft Teams, and SharePoint.

  • Knowledge of HR systems and processes.

Desired Qualifications

  • Proven organizational skills, including time management.

  • Project management experience.

  • Strong analytical and critical thinking skills.

  • Self-sufficiency and an ability to work with minimal supervision.

  • Strong verbal and written communication skills.

  • Basic knowledge of Wix or other website development software, digital content management systems, and social media platforms not required but a plus

Duties and Responsibilities

Duties and Responsibilities

In collaboration with executive leadership, and project managers, the Business Operations Manager's core duties and responsibilities within the following areas include:

Finance, Accounting, & Reporting

A/R Aging:

  • Run Aging A/R Report and follow up with clients when invoices are outstanding.

  • Work to set up clients with direct deposit if they are sending paper checks. 

  • Time keeping system:

    • Provide admirative support to ensure PMs are approving time and expense reimbursements for project work.

    • Support the management team on expense reimbursement submissions as needed. 

    • New project set up: coordinate with PM when a new project needs to set up in. 

  • A/P:

    • Process new vendor set up. 

    • Submit vendor invoices. 

    • Coordinate payments and follow-up with vendors on payment delays. 

  • Reporting

    • Coordinate Grant Reporting as directed by the PMs and Managing Directors.

Human Resources

  • Recruiting:

    • Support the recruitment process by posting positions, screening applications, coordinating interviews.

  • New Employee Onboarding:

    • Coordinate with senior management the offer letter for the employee – confirm that the salary is in accordance with budgetary ranges. 

    • Assist the hiring manager in the onboarding process with new hires.

    • Conduct the onboarding checklist in a timely manner, including scheduling onboarding meetings. 

    • Set up the new employee with payroll, coordinate with accountant on state tax accounts, coordinate the set-up of employee benefits, and other Moonshot Systems.

    • Conduct an onboarding presentation to introduce employees to all our systems, share handbook, policies & procedures, and SOPs. 

  • Benefits:

    • Administer benefits portal. Coordinate with health care brokers if there are questions or issues with the employees’ health care accounts. Answer and address employees’ issues regarding deductions. 

  • Health Savings Account:

    • Administer account, including the transfer of funds to the employees HAS from the payroll deductions. Point of contact for HAS questions. 

  • Employee Handbook:

    • Update employee handbook as needed. 

  • Red Flag Reporting:

    • Administrator for RedFlag Reporting and any other HR issues.

  • Insurance Policies:

    • Administrator for Moonshot’s insurance policies.

  • Conduct research and analysis of organizational best practices, and other duties as required/assigned. 


  • Employee Onboarding:

    • Coordinate with IT vendor to follow the IT onboarding checklist.

  • Ongoing:

    • Main liaison/point of contact for any ongoing questions, security concerns, new software to be deployed. 

Operations and Contract Management

  • SOPs:

    • Maintains and updates SOPs as needed.

    • Develops or supports the development of new SOPs as needs arise. 

    • Identify opportunities for organizational improvement in operational areas.

  • Contract Set up and Management:

    • Point of contact for providing new contract documentation and managing the execution of contracts. 

    • Engage with client contact as needed on ongoing contract management questions regarding budgets, billing with the PM on the lead. 

  • Program Management Support:

    • Assist project managers with external and internal meeting coordination and facilitation (both virtual and in-person).

  • Other duties as assigned.

Proposed Salary Range and Benefits

Employee, compensation commensurate with experience, range 70-90k.

How to Apply

Where and when to apply

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